In-house v/s outsourcing-IT Infrastructure

With the way businesses are moving forward, IT infrastructure plays an important role, as this reflects to security, reliability and reflects capabilities of how a company can manage IT needs today. Companies’ often face this big dilemma to choose between In-house IT unit and outsourcing IT infrastructure to a third party provider. These attributes often are analyzed over and over again by small, medium or large enterprises, so they can improve business performance, make potential savings, invest in new ideas and other aspects.

Initially, most businesses may consider having an In-house Infrastructure managing system as this provides an onsite IT team, available any time required and look after all the IT issues that may arise. This team consists of skilled IT professionals with expertise in a wide range of areas such as system analyst, system engineering and general support, etc. The costs of hiring these specialized employees can be very high. Businesses need to invest in training, maintaining payroll system and buying new equipment to work with the latest technology. This can become an expensive internal department to handle as usually you may experience very low IT issues, rest of it comprising of maintenance.

Outsourcing IT infrastructure would be the first choice, in terms of saving costs and using its resources carefully. Small to medium enterprises would select this option more as this means the outsourced service provider looks after all issues and maintenance remotely and can come onsite if needed. There is no payroll system or employee management required as you pay an agreed fee to the third party provider. Businesses can then focus on other goals and use their savings to develop other departments; in turn their selected provider will ensure the use of latest equipment, report on all system updates and other aspects of IT management. 

Large enterprises often have both In-house and outsourced IT infrastructure which not only dramatically reduces costs but also ensures skilled individuals are available in emergencies.